This is a really good doctors surgery. Myself and my 2 children attended this surgery for over 8 years. If I could have stayed with my doctor after moving, I would have done, but due to the distance it wasn't allowed (although I wouldn't have had a problem travelling over the city). I found her to be understanding, listens to you, and treats you as a person and not a number like most places. I have a few long term illnesses and my doctor has helped me all along the way. I have always got to see the doctor I requested, but I must say finding out the days she worked was a great help. When I first joined the surgery I found some of the receptionists thought they were GPs, but due to the changes, I found the attitudes seem to be changing. My experience should really be in 2 halves; one for the GP and one for the surgery. For GP I would give a 10, for surgery I would give 8.