I needed a replacement Upper Denture quickly. I contacted the Practice and Alison responded the same day, outlining the time scales expected for manufacture. I have had a lot of Dental work. This is my Fourth set of Dentures. I found Alison and Louise very Professional, Friendly and Welcoming, on every visit. Those visits consisted of a number of surprises for me. 1. Alison took the impression (Normal) 2. At this point I was expecting my new Denture. (That is my past experience) This was a second impression with a “Personal Impression Tray”. (Never had that before) 3. At this point I really was expecting my new Denture. This Appointment was to fit a Hard Wax Denture, checking the match of the upper teeth and bite. Alison was not happy with the colour match, polishing my bottom teeth before selecting the final colour for my new Denture (New in my experience) 4. My new Denture fitted the first time. That indicates the quality of the Impressions, the skill of the Dental Technician and the time Alison takes (New in my experience) 5. I returned for adjustments. Alison took her time making sure the bite was correct. 6. I later had a call from the Practice, checking that I was happy with my new Denture. They provide excellent value for money, along with a fantastic service. Alison, Louise and your Dental Technician thank you. Best Denture ever.