I visited Okutan in late August 2020 for full upper and lower jaw implants necessitating the removal of my damaged teeth, which had caused me a lot of anxiety and loss of confidence. I knew it was going to be a positive experience during the pre-treatment exchanges with their customer service team headed up by the wonderful Christopher. The collection from the airport was perfect, the hotel superb - nothing was too much trouble, even given the restrictions in place for COVID.
In fact, suffice to say I felt safer in Turkey than in the UK. My operation was on Sunday. My wife and I were collected on time and driven to the practice. The staff were delightful and allayed any fear I had very quickly. It was fear of the dentist which caused the issues partly that I had. My operation was done under general anaesthetic and lasted four hours, and I was left with everything in place. Some slight pain, but sent away with good medication. I took a nap in the hotel and was able to eat soup by 6 pm on the day of the operation. Okutan via Christopher kept fantastic contact that evening and the hotel staff were so kind replenishing ice packs and so on.
On the second day the procedure was so successful we were able to sightsee in Istanbul in the morning and in the afternoon I attended to have the operation inspected and to have an impression taken for the temporary dentures. All done on time with massive consideration to swollen gums. With a day off the next day, we took in Istanbul and I ate my first meal, the pain had largely gone and no after-effects.
On the next and final day for visit one, I returned to have the temporary denture fitted and trimmed which took all told 1 hour, again all on time, fantastic care and compassion and with a final ok from the doctor I left to return to the UK on Thursday. I must add, the care and concern my wife was also given was exceptional let alone me.
Now one week later I am fully functioning and booking the next visit to fit the implants. I cannot wait to get my permanent implants, but moreover to meet the team at Okutan. Even with the temporary denture, my confidence is returning as is my smile.
I cannot thank the doctor, Christopher and their team enough. I would not hesitate to recommend Okutan, there was not one single hitch, delay, issue or troublesome moment.