Lips fillers looked good but the customer experience was below standard. I’ve had lip fillers on multiple occasions, but this was my first time at Cosmétique.
Upon arrival, I waited for 20 mins before being called through which wasn’t a major issue. However, the nurse seemed as though she was under a lot of time pressure and barely listened as I tried to explain what I would like done. I wasn’t given time to read through the paperwork and was rushed through patient questions. When I expressed that I wasn’t feeling listened to she did take my feedback and slowed down a little.
When the local anaesthetic was administered it squirted down my throat and onto my shirt which was very unprofessional.
Thankfully though, my lip fillers did look nice. I would come back if I felt more cared for as a customer. It might have been a bad day for the nurse but being warm and patient goes a long way. Not a relaxing experience.