I was running late, and Jane, the lady I saw, was very cool about it and didn't make me feel bad. Her technique with the filler was awesome too, so will definitely be going back. Good price also, which helps!
Polite and low key, and the clinic was very, very clean and tidy; great location too opposite Primark, which helped although, I didn't know at time, hence being about fifteen minutes late. Was offered a cup of tea also!