On arrival it’s a little confusing nobody speaks to you for hours and you don’t really know what’s going on. I had my gastric sleeve surgery on Monday 10th January, Dr Hasan and all his team of doctors are great, they take time to explain everything and are happy to answer any questions. They put you at ease. The hospital is clean. I did not have a positive experience with the nurses, they are not caring, it’s not just a language barrier the care they give is not up to standard, don’t expect gloves or hand hygiene. And it can be a struggle to get pain relief after the second day. However, after speaking to Nesli and the surgeons they seemed apologetic and said they would sort the pain relief issue out and wouldn’t happen again. Nesli is amazing she is so kind and friendly, you feel nothing is too much for her, she really is great! The dieticians are lovely and helpful, give advice and always check how you're getting on. I would definitely recommend regardless of the issues I had, it’s good value for the money paid and the whole medical team, dieticians and Nesli are fantastic.