There was an English-speaking representative that assisted me on the phone and on the day of the appointment. She is really sweet, kind, and exceptionally helpful. I went in for my consultation and treatment all in the same day. Although quite pricey, I decided to go with the doctor's recommendations and have no regrets. I had milia bumps removed and IPL therapy. The doctor also bumped down the price for me as the recommended treatments would be quite pricey. Treatment took about three hours (milia and mole removal both by extraction and laser, chemical peel, and IPL). My skin looked amazing during the next two to three weeks, but then I started breaking out again. I would definitely go in for a few sessions of IPL if I could afford it at this time. Unfortunately, it is out of my budget. For anyone looking for dermatology care, I recommend this clinic. They are a bit on the pricier end, but I think the staff and service makes up for it.
I felt comfortable in the clinic the entire time. Staff are available, and an English-speaking representative (provided by the clinic) accompanied me during my visit. The doctor doesn't speak English, but through the representative, we were able to communicate just fine.