Very professionalDaniel, UK, 21 Jan 15
Dental Check Up I’ve been a patient at Surrey Dental Spa for 5-6 years. I used to see Rogieh but was recently changed over to a different dentist as she had reduced her hours at the practice. The practice has recently been done up and looks great. Although it is very modern and filled with gadgets, it still feels friendly and welcoming. You can’t get bored in the waiting area as there’s the TV and a good range of magazines. The ladies on reception are very friendly, there were new faces behind the desk the other day, it was good to walk in to see smiling faces! My wife joined the practice recently and had an special greeting appointment with the manager on arrival, I forget her name but she was very professional and filled with empathy for my very nervous wife, explaining what would happen at the appointment which helped put her at ease before seeing the dentist. At my last appointment I saw Nick the new team member. What a lovely man! Gentle and thorough, every bit as good as the service I’d had from Rogieh over the last few years. I can’t recommend the practice highly enough to anyone wanting to be taken care of by a great team in a friendly, clean practice with all the mod cons. Oh and parking (always handy!)Highly recommendClaire, UK, 17 Oct 14
general dentistry, crowns, kids treatments and fluoride care, hygenist. I started coming here several years ago after some rather careless treatment elsewhere. I have awful heavily filled teeth and improve them further by grinding them. I also brought my two kids. The youngest would not open his mouth at the previous dentist and does have dental problems.
The location is easy to find, has sufficient parking space for patients attending at any one time. The building is in in excellent condition, light and comfortable. The reception is always warm and friendly, the waiting area very comfortable and includes TV, magazines, hot drinks and water dispenser. The reception staff are friendly and welcoming.
Appointments usually run more or less to time allowing each patient to be given the time they need without being rushed. So occasionally you go straight in, even if you are early, at others you might wait 10-15 minutes, but then you know the next time you might appreciate/need that extra time yourself when being treated.
The surgeries are well appointed and the treatments well explained and very reassuring and gentle. My son didn't have a problem here from the start as Gaelle is excellent with children and, despite having had to fill cavities, he comes every time confidently. Gaelle also has been extra careful with his care to the point of checking him three monthly (and me when I have needed it) and has managed his case excellently. The nurses are always friendly and very much involved in the treatment, not treated by the dentist like 'underlings' as I have seen elsewhere.
I loathe going to the hygienist as the cleaning drill hurts badly along my gum line. The hygienist was understanding and did it manually. She doesn't patronise you either!
Ultimately, we all feel totally confident in this practice and highly recommend it.