"They saw me at the last minute and were very honest with prices." Treatment Received : Full check upTotal Amount Paid : £18
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Were you pleased with the treatment? "I have generally been pleased with the results, and there are some excellent dentists and staff who work there. But on my last visit I was charged £50 for what was advertsied in the reception area as a £16 treatment. I have always paid £16 for as long as I remember, as well as friends of mine. In fairness, I was told when I was in the chair it would be £50 but was sure I must have misheard, as it blantantly read in the reception area it was £16. " Would you recommend the clinic? "No. If the advertised price is different from what you pay, it leaves a bad taste in your mouth and I'm not talking about the mouth wash. " Would you return for further treatment? "No. Perhaps when I sit down for a £50 treatment next time I'll be given a £100 bill. And anyway, its not the price but the dishonesty in advertising and the denial from staff after I was given the bill that prices had ever changed, which was self evidently untrue. "
Were you pleased with the treatment? "Very pleased with the service. The dentist was very friendly, patient, and communicated very clearly about what was taking place and what to expect afterward. I paid NHS prices. " Would you recommend the clinic? "I was treated with courtesy and respect. I would highly recommend the clinic." Would you return for further treatment? "I plan on returning there for all my further treatments."
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