Overall negative experience
Were you pleased with the treatment?
Overall I have impression that this practice is non-professional and careless. I had an emergency appointment with Dr. James Almeyda due to the lump on my gum. Abscess was excluded as there were no signs of active inflammation nether in exam nor X-rays. As dr. Almeyda had no idea what this lump might be, he said he will refer me to hospital. I was told that referral letter will be send out immediately to Guys hospital and I will be contacted by them within a week to set up appointment. Moreover, despite of the fact that there were no signs of inflammation I was prescribed antibiotics "just in case". I believe prescription of antibiotics should not be justified like that but it is not up to me to judge. Being compliant patient I took the antibiotics as prescribed. Obviously that didn't do anything to me and the lump was progressively growing. As it became disturbing to me and as I didn't hear anything from the hospital after a week I gave a call to practice. I was surprised to find out that the referral letter still has not been sent out stating as an excuse that it was forgotten by doctor. I was told I will have to wait another couple of weeks until I get to hospital. When I expressed my concerns of the fact that lump is progressively growing I was told that Dr.Almeyda will call me to discuss my concerns and to help me find alternative options. Unfortunately I never receives that call. I tried to see him at practice without any success and I was again told that doctor will get in touch with me later. Again, I didn't hear from him over the next two days. Finally I got in contact with Guys hospital myself and got the appointment in their private clinic. It seems it will be sorted out finally, but I regret that I wasted my time and money with Barbicans.
Would you recommend the clinic?
Would you return for further treatment?
Overall negative experience.
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