"My 13 year old Daughter tripped over in the park and smashed her face on the bottom of the slide. I could not get hold of my regular dentist by 10am on Monday so drove down to them only to find they were closed.
I phoned Chafford 100 Dental Practice and spoke to a lovely receptionist who offered us to pop in and see a dentist between patients as they were fully booked.
We popped in and the dentist (who was absolutely amazing from the moment we walked in) checked my Daughters teeth thoroughly and took an Xray. My husband and I knew the damage was bad but the dentist after examining her told me that she was an extremely lucky girl as it looked like no fractures or nerve damage but teeth were badly broken.
The dentist and nurse, who was also fabulous advised us what could be done (veneers or build the teeth up) offered to do them through their lunch hour as they could see my desperation. A 13 year old girl with broken front teeth is really upsetting for child and parents alike.
We returned at lunchtime and they set to work. The care that was taken was quite incredible. My Daughter did not seem nervous at all because these ladies and their outstanding warmth, attitude and customer service was second to none. She actually looked relaxed throughout and following colour matching the work to build teeth up was undertaken. When finished the dentist reviewed her work and I was thrilled... however, the dentist was not. Definitely a perfectionist she was not 100% happy with the second tooth so removed the fill in and started again!
Only when she was 100% happy with her work did she give my Daughter a mirror and I saw my little girl smile again. Priceless.
This practice and the wonderful team there made a horrible experience have a really positive outcome. My Daughters teeth look fabulous and the match to her other teeth is excellent.
I cannot thank them enough, it was genuinely worth every penny. I would also say that if you are nervous of the dentist this is the place to go as I think they could relax most people with their warmth, confidence, caring attitude and the fact that from the outset you feel you can trust them to do a fantastic job.
The clinic is very clean, very modern and the equipment looks very high tech.
What a positive experience."