Like many other people, I was very apprehensive about going to the dentist as my teeth are very sensitive and I am a wimp. However, the receptionist (young) I spoke to was very pleasant as was the slightly older lady beside her ( I think the sour one has gone now, thank goodness!). I don't like to harp on but, really, it is so important that the receptionist is sensitive. I saw Carmen, who was kindness itself. There was a young man in with her who was also very courteous. Also, very glad I didn't need further treatment!"