Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Eleanor
bathgate, 26 May 08Eleanor is a Clinic patient
100%
the service was second to none
Clinic's favorite review
Were you pleased with the treatment?
I have recently returned from Poland after having extensive dental treatment. I would just like to say that the service was second to none right from the beginning. My trip was well organised and a great success.
The cost of the treatment I required was very reasonable (about one third of the price qouted to me in the UK) the dental hospital itself was the most modern and clean I have ever encountered. The staff were friendly and spoke perfect English so could understand and assist with any query.
This dental hospital is perfect for people who are scared or apprehensive of dental treatment as all of the highly qualified dentists put you at ease and make it as comfortable as possible. All this plus the added bonus of being in such a beautiful country with so much to see and do.
Treatments
Teeth Whitening
Root canals
Dental Implants
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Alf
Stavanger, 13 Feb 11Alf is a Clinic patient
86%
It was a good experience with a perfect result
Were you pleased with the treatment?
I got the requested service at the price we agreed in advance. I was treated for 2 weeks with 8 visit to the clinic. However I had to wait for more than a half hour several times
Would you recommend the clinic?
Most of the staff was speaking english very well. I will recommend this clinic to others. I visited several clinics in Krakow and Riga and found Indexmedica to be the most professional clinic. This was correct.
Would you return for further treatment?
It was a good experience with a perfect result. I will go back for further treatment.
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Marcella
IRELAND, 28 Sep 10Marcella is a Clinic patient
80%
The Clinic and all their staff were fantastic
Were you pleased with the treatment?
Yes the Clinic and all their staff were fantastic, I actually felt
a bit sorry for them as I am so petrified of dentists and I am
a very nervous & frightened patient, but started treatment while just visiting for a consultation as they put me at ease
Would you recommend the clinic?
Yes very much and already have done
Would you return for further treatment?
Yes my treatment is not yet complete and have at least two
more visits to complete and possibly more!!
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Janne
Denmark, 22 Sep 10Janne is a Clinic patient
100%
I would definitely recommend this clinic
Were you pleased with the treatment?
Í was very pleased with the treatment. I was well informed and well taken care of!
Would you recommend the clinic?
I would definitely recommend this clinic! I had such a good experience traveling here, and it was well worth the trip!
Would you return for further treatment?
Yes, from now on whenever I need dental treatment more than cavities, I will be on my way to this clinic!!!
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Peter
UK, 14 Jun 10Peter is a Clinic patient
94%
I will definitely go back for more treatment
Were you pleased with the treatment?
I'm having an implant and also had some root canal treatment. Very pleased after the first phase of the treatment. Even when there was a problem with a root canal treatment (very narrow canals) one of the dentists stayed on to make sure my treatment was completed.
Would you recommend the clinic?
Yes, without hesitation.
Would you return for further treatment?
Yes I will definitely go back for more treatment.
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Natalie
Ireland, 19 Feb 10
96%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Clinic Testimonial
Krissy
UK, 24 Aug 09This is a testimonial submitted by the clinic
A great job
Were you pleased with the treatment?
It’s been less than a week since my implants were finished and it feels like the past 28 yeas without teeth has disappeared.
Dr Krzysztof Gonczowski and Dr Marian Inglot did a great job and I don’t think anyone could ever realise how much my new teeth mean to me.
Your help and support over the past 2 years since I initially enquired has been great and thank you for understanding my concerns and dealing with them on my behalf.
The teeth look amazing and the technician’s did a great job to get them ready and meet my time frames.
Thanks again to Kristophe, Marian and all the girls in the clinic for helping to make my unpleasant experience the best that it could be. The results speak for themselves and I’m a very confident woman as a result of my new Implants.
Many thanks and see you again next year.
Would you recommend the clinic?
Definitely.
Would you return for further treatment?
It’s easy coming to Krakow because it’s one of my favourite European cities and I look forward to my check up in 12 months time.
Report this testimonial
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Tim
UK, 28 Feb 09Tim is a WhatClinic user
88%
Dentist fantastic
Were you pleased with the treatment?
Over the moon. Treatment fantastic. Dentist fantastic. Staff very friendly. Been twice and will be back.
Would you recommend the clinic?
Definately!
Would you return for further treatment?
Definately
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Brian
London, 17 Feb 09Brian is a Clinic patient
100%
Teeth cleaning
Were you pleased with the treatment?
I would just like to say thank you very much for my treatment.
The lady who performed my treatment was patient and very professional. I hope when I need this treatment again I can be treated by her.
I have to say I have never had my teeth this clean and white in my life. I have always had stained teeth no matter what I used. My friends were shocked when they seen my teeth!
I will be in touch early in the new year regarding treatment discussed with Krzysztof and look forward to my next visit.
The surgeries in London, U.K. have a very long way to go to match your high standards. To think I was not going to attend my appointment as I felt nervous but I left feeling so good!
Thank you very much for making me feel welcomed and at ease.
I will be back soon.
Treatments
Teeth Whitening
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Brian
London, 31 Dec 08Brian is a Clinic patient
92%
I was comfortable and happy at all times
Were you pleased with the treatment?
It was better than any treatment I received in the UK. The staff went out of their way to ensure I was comfortable and happy at all times. The price was super and well woth it.
Would you recommend the clinic?
I have went out of my way to recommend this clinic and will continue to do so.
Would you return for further treatment?
Absolutely and hope to return soon.
Treatments
Teeth Cleaning
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Michaela
UK, 30 May 08Michaela is a Clinic patient
84%
Very good and positive
Were you pleased with the treatment?
Awaiting a treatment plan and cost due to complexity of case
Would you recommend the clinic?
Yes
Would you return for further treatment?
Yes. Very good and positive we will be going for the treatment. Service was exceptionally good
Treatments
Dental Implants
Dental Crowns
Dental Bridges
Root canals
Gum Surgery
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Kenneth
UK, 12 May 08Kenneth is a Clinic patient
100%
I was delighted with the first class service
Were you pleased with the treatment?
Since I returned to UK I have been busy telling all my friends about the fantastic service and treatment I received in Poland.
I was delighted with the first class service and friendly reception I received from the moment I arrived till I returned to UK five days later. Everything was organised including a taxi from the airport to my apartment in the centre of Krackow. I am looking forward to my return to the Clinic to complete my dental treatment. Well done, I will be certainly recommending your Dental Treatment to all my friends and collegues.
Treatments
Dental Implants
Dental Crowns
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Velma
Barnsley, 02 May 08
100%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Rose
Ireland, 11 Apr 08Rose is a Clinic patient
84%
the clinic was really gorgeous
Were you pleased with the treatment?
I wanted to have whitening done and to be honest, neither i nor my friends really noticed much difference. However the clinic was really gorgeous and all of them spoke good English and I'm thinking of coming back there with my daughter.
Treatments
Teeth Whitening
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Linda
Nanaimo, 02 Apr 08
94%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Neil
Dublin, 02 Apr 08Neil is a Clinic patient
100%
The treatment was great.
Were you pleased with the treatment?
The treatment was great. The results are very good. I would like to start by thanking you for all of the dental treatment I have received during my stay in Krakow and I would also like to write a big letter of thank you to all of your staff and tell you how good your Doctors, Nurses, and clinic is but I am sure you already know this so I am going to tell you about the fantastic service I received from one person in particular, Simon Matan. Simon Matan made my stay in Krakow far easier then I every thought it could be and he was so kind, helpful, pleasant, and prompt with everything he did for me that I never once felt uneasy. I know from my own experience that it is hard to come by employees that are truly dedicated and willing to go out of their way to help their clients and Simon in my opinion is one of those people that really benefit the company they work for – I wish I had a few Simon Matan's in my staff at work. He looked after everything for me and I am looking forward to coming back to finish my treatment in the New Year and I will be buying Simon Matan a few drinks for all of his efforts and kindness. I have mentioned your clinic to many friends, work colleagues, and family and I will be giving these people Simon's direct contact details because I am sure he will provide the fantastic service he provided me.
Would you recommend the clinic?
I have reccommended the clinic to friends and family. I was treated with courtesy, especially by the English speaking agent in Poland who set everything up for me hassle free. Excellent service. Staff were able to communicate very well.
Would you return for further treatment?
I will return for treatment.
It was a very positive experience.
Treatments
Fillings
Teeth Whitening
Root canals
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Danny
cork, 13 Mar 08
100%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Tanya
Ireland, 20 Feb 08
94%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Rafael
Germany, 30 Jan 08Rafael is a Clinic patient
68%
My general impression is very good
Were you pleased with the treatment?
I was satisfied with the treatment I received, my contact person and the staff at the clinic very friendly. The clinic was professionally equipped and my general impression is very good (8 in scale from 1-10), however I'd have liked the dentist to explain me more about what she was doing at each stage of the treatment, not that I had to ask by myself. Other thing is, that I expected the treatments in Poland to be cheaper than in Germany (about 25 % cheaper and I saved only 10%), because if I hadn't been gone there anyway for Christmas the whole undertaking would not have been worth it for this price.
Treatments
Teeth Whitening
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Elizabeth
dublin, 27 Jan 08Elizabeth is a Clinic patient
100%
i have recommended the clinic to friends and am returning for further treatment
Were you pleased with the treatment?
i wanted veeners but instead i got braces because my teeth were to crooked,i have recommended the clinic to friends and am returning for further treatment,kalina the ortho is really nice and talks to you and reasures you as she is working on the teeth.
Treatments
Dental Implants
Veneers
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Paul
UK, 18 Jan 08
94%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Alison
dublin, 13 Dec 07Alison is a Clinic patient
98%
Very good service and nice people
Were you pleased with the treatment?
A very good service, nice people,the experiance was a very good one .
Treatments
Teeth Whitening
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Alex
leeds, 12 Dec 07Alex is a Clinic patient
92%
The clinic is modern, tidy and clean
Were you pleased with the treatment?
The clinic was modern, tidy and clean, the staff were professional and friendly. The result is better than I expected. The clinic is good located in Cracow.
Treatments
Dental Implants
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Geoff
london, 06 Dec 07Geoff is a Clinic patient
88%
I am quite happy with my treatment
Were you pleased with the treatment?
I have been to the first of my four visits, I am quite happy with my treatment so far. The arrangement with taxi picking up and drives you to your accomodation and the clinic works well. The staff are very friendly and I had no problems making myself understood.
Treatments
Dental Bridges
Dental Implants
Fillings
Report this review
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
David
Taunton, 04 Dec 07
92%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
Indexmedica SAClinicCzapinskiego 2Krakow30048Poland
Sarah
Dublin , 04 Dec 07
86%
Indexmedica SA has chosen not to publish this review text. The score of the review is included in the average ratings above.
First Impressions Customer service feedback
Jens
27 Apr
"Swift and professional. Contacted by phone 6 minutes after sending email and an appointment set up already for Monday morning, resulting in a 3 stage treatment with optional treatments."
Anne
13 Apr
"Very good all round"
Elin
10 Mar
"Quick reply,called me and talked to me, seem professional and was very pleasant to talk to. But much more expensive than the other I contacted."
Robert
14 Mar
"They were very helpful and courteous on the telephone although I found their e-mail response time to be a little slow."
Marie
08 Mar
"Have not been able to speak with them as yet but they have made several attempts to contact me"