"I was happy with the procedure and the price"Anthony, Australia, 20 Apr 14
"The Sacred Heart Clinic
Very clean and comfortable and what you would expect compared to any private practice in the UK or USA. A quiet and peaceful atmosphere with a comfortable waiting area where you can relax before your treatment.
One reason why I love the Philippines - Very friendly staff that will always say hello and ask how you are, offer you a drink, get to know you. Respectful and always smiling, and very professional. They understand what is expected from somebody from a western country.
Why I Choose the Philippines
I lived in Manila for a few months before revisiting for my treatment. The Philippines is very westernised in areas with some places feeling very much like the USA. I had visited hospitals there during my previous trip and knew the clinics would be up to scratch. Having the same expertly performed treatments at a fraction of the price compared to the UK or USA was very appealing, and the fact that everybody speaks English is very reassuring.
Why I Choose Sacred Heart Clinic
I looked online and did my research and also spoke to friends from Manila. Prices do vary from clinic to clinic but Sacred Heart seemed to be reasonable and tick other boxes, the main one being good testimonials! (Hence me writing this comprehensive one!) They have more than one clinic (another plus point) and the one I visited was in Quezon City, an area I knew well from my time in Manila previously. It’s close to the SM EDSA Mall which gives US malls a run for their money if you want to shop after your treatment.
Communication from Dr Alex was thorough (from start to finish and even afterwards), and he always replied in a timely manner. I relayed what my UK dentist had advised treatment wise and Dr Alex quoted me the price; they were no additional fees at the end and anything I paid in cash I was given 5% off. Dr Alex was very understanding about my budget and after analysing my impressions and realising a little more work was required he worked with me to make it fit within my budget. Something I believe no other clinic would do, not in the UK anyway that’s for sure! Again, can’t stress enough, very understanding, compromising and honourable.
My Procedure Experience
DAY 1 - I wanted all porcelain crowns on several of my top front teeth; after losing one tooth when I was 14 and having a bridge fitted only on one side (from a UK NHS dentist) my top teeth all shifted, with the front two no longer being flush. My teeth were first cleaned (scale and polish) and thoroughly, again have to say better than UK. Impressions were taken and I discussed with one of the dentists what I wanted and she also gave me her opinion. Something else I had noticed was that one of my bottom front teeth had started to shift over the years from a wisdom tooth coming through and not being extracted. It was decided some of the bottom teeth would be crowned also. I was at the clinic for only a couple of hours.
DAY 2 - I looked at the impressions that were created and discussed further with the dentist who was doing my procedure the current problems with my teeth and what the crowns would fix. I’m not one for needing to know all the details but she explained everything well and any questions I did have were answered thoroughly which was very reassuring. They removed material away from my teeth that were to be crowned in one day! That’s not to say the procedure was rushed, they took their time. They numbed my gums before administering even the local anaesthetic! Again not like in the UK where you just have to deal with the discomfort of a needle and feel the fluid go in! So I really felt no pain, none! They took new impressions and temporary crowns were fitted. Even the temporaries looked a lot better than what I had. I then choose the colour of my new crowns to be made (3 shades lighter). I was in the chair for quite a few hours, but comfortable for the whole time. I was given pain killers and antibiotics in case I needed them. I only took a couple of painkillers on the eve as the anaesthetic wore off my teeth were a little sensitive.
DAY 3 - I arrived at 2pm and my permanent crowns were made ready for me. The temporary crowns were taken off and new ones put on to visualise how my new smile would look. It was decided to alter the length of my crowns slightly on the top and bottom. This was done within the hour and then we had another look. Viola! Looked great! My teeth were then prepared for the permanent fixings. I did feel some sensitivity here but as soon as the permanent ones were on and my natural teeth were sealed the discomfort subsided very quickly. A little bit of flossing and cleaning of excess cement and the procedure was complete. I was given some goodies to help take care of my new teeth and we talked for a while about post treatment care. I was out of the clinic by 4:30pm.
The Sequoia Hotel is great; as always with the Philippines, very friendly and respectful staff. The rooms are immaculate with good AC, cable and internet access. Room service is offered also. The free breakfast is great, plenty of options and really good food.
Airport pickup was on time even during the early hours of the morning. In fact all pickups to the clinic and back to the hotel were on time. The drivers are very safe and friendly and patient.
To everyone who helped make my treatment possible I would like to extend my sincerest thanks! I am absolutely delighted with my new crowns and my new smile! They look great, they feel great in my mouth, I can eat fine and can brush and clean just like my normal teeth – so, so happy! I know you all worked very hard and were very patient in making sure I was happy with the procedure and the price. I wish all your staff the very best of success in future in their dentistry careers and in their lives. I cannot express enough how grateful I am and should I return to Philippines I will drop by to say hello and see how you all are doing.
Kindest, kindest regards, Anthony."
Caloocan City in the Philippines is the location of this clinic that caters to overseas patients’ dental tourism needs. Treatment packages tailored to different budgets and transportation, treatments, tours and accommodation are arranged by the clinic. Dental services provided at the clinic are teeth cleaning, fissure sealants, teeth whitening with a take home kit, root canal therapy, teeth bonding, composite fillings, gum disease treatments, extractions, crowns, bridges and veneers, dentures, implants and orthodontic treatments. Overseas patients can e mail a panoramic X ray to the clinic and the clinic will send them a free cost and time frame estimate.