I had breast surgery.
This no-frills private hospital was not luxurious in decor in the private rooms, the blinds looked shabby and the walls were painted a nondescript cream. It was very hot as the room faced west and it was a hot summers day of 30c. Air conditioning in reception and theatre but not on the ward.
The only food I was offered post op for an overnight stay was toast, I was not given a menu to make a choice, I asked if I could have ice cream told they do not stock it but was offered a yoghurt instead. Breakfast was again toast or cereal.
The procedure went well and I cannot fault the medical or nursing team. I was checked on frequently and the care I received was first class. I do feel though that some attention should be paid to the decor on the wards, air conditioning for the wards, and improve the food on offer, as I felt the catering was worse than NHS provision. After all, it is a private hospital and I expected a little bit of luxury to be standard for the price I was paying for the procedure.
The staff were polite yet friendly and professional. I was checked on regularly post op and when I rang for assistance help was quick in coming. However, I later found out there were only two overnight patients. The care I received was excellent, with staff washing hands before approaching and on leaving.
