0% Not professional
Were you pleased with the treatment? This is the worst place I have ever been!! Advertised as 'luxury' and was far from it!! I had booked through wowcher for a luxury body wrap and facial. There was no sign of a receptionist or any employee at all when I entered the salon. After twenty minutes I went in search of the foreign voices I could hear. I knocked on a door and was told that I would be seen to soon. I waited a further ten minutes during which a woman passed several times without any eye contact or acknowledgement. Report this review
Thirty minutes after my appointment time I was told I could go through to the treatment room, still without any greeting or introductions. I was told to change into my underwear and get into a towel. I was left to do this for approximately fifteen minutes - far longer than it took. When the attendant came back into the room I was told to stand without the towel - this was uncomfortable enough - then she applied cold cream to my legs hips and stomach and wrapped me in cling-film. The room was not warm and this did not help. I was then given my facial - if you can call it that!!! I was given a face wash, dabbed with kitchen roll!!! and then a 'mask' was applied and I was left for 15 minutes, then I was dabbed with more kitchen roll and had some moisturiser applied. The care, detail and expertise was minimal. I have given myself better facials than this!!! Now to remove the cling-film. The girl asked me if the wrap was warm, to which I replied 'no, actually I'm quite cold'. Her response was to touch my stomach and say I was warm.
My two sisters were waiting in the reception area to be seen next. I would not allow them to have these awful treatments and would not recommend it to anyone else. Not luxury!! Certainly not professional!! Not as advertised!!! Treatments Aloe Vera Wrap and facial