"Aloe Vera Wrap and facial
This is the worst place I have ever been!! Advertised as 'luxury' and was far from it!! I had booked through wowcher for a luxury body wrap and facial. There was no sign of a receptionist or any employee at all when I entered the salon. After twenty minutes I went in search of the foreign voices I could hear. I knocked on a door and was told that I would be seen to soon. I waited a further ten minutes during which a woman passed several times without any eye contact or acknowledgement.
Thirty minutes after my appointment time I was told I could go through to the treatment room, still without any greeting or introductions. I was told to change into my underwear and get into a towel. I was left to do this for approximately fifteen minutes - far longer than it took. When the attendant came back into the room I was told to stand without the towel - this was uncomfortable enough - then she applied cold cream to my legs hips and stomach and wrapped me in cling-film. The room was not warm and this did not help. I was then given my facial - if you can call it that!!! I was given a face wash, dabbed with kitchen roll!!! and then a 'mask' was applied and I was left for 15 minutes, then I was dabbed with more kitchen roll and had some moisturiser applied. The care, detail and expertise was minimal. I have given myself better facials than this!!! Now to remove the cling-film. The girl asked me if the wrap was warm, to which I replied 'no, actually I'm quite cold'. Her response was to touch my stomach and say I was warm.
My two sisters were waiting in the reception area to be seen next. I would not allow them to have these awful treatments and would not recommend it to anyone else. Not luxury!! Certainly not professional!! Not as advertised!!!"